FAQs

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Where are you located?


Ponsbourne Park, The Drive, Newgate Street Village, Hertford, SG13 8QT

 

What is the capacity of the pod?

Currently, we can only seat groups of 6. The pods are allocated randomly and can not be requested.

Are children included in the maximum group of 6? 
Yes, 6 people is our maximum number, including children. 

 

Is there a minimum spend policy?

Yes we do have a minimum spend policy when dining in the pods. Bookings of 1-6 people have a £100 minimum spend, this is per booking and not per person.




 

How long do you get in the pods?


2 hours.

 

How can I book?


You can book via OpenTable or over the phone on 01707 876191. You can find our Open Table link via our website.




What do your Pods offer?

All of our pods offer beautiful views of our grounds, all are heated with windows that can easily open if you need them too. Our pods offer a very comfortable seating area with soft cosy cushions and blankets if you need them. 

 


Do all your pods have a Bluetooth speaker and party light?


No, only our larger pods offer a Bluetooth speaker and party lights. The pods are allocated randomly and can not be requested.



 

How do I know if my booking is confirmed?


When making a booking via Open Table you will receive a booking confirmation. If you do not receive this then your booking is not confirmed.

 

Can I amended or cancel my booking? 


Yes, you can amend and cancel your booking via your Open Table account.

 

Do you share the pods with anyone? 


No, the pod is exclusive to your booking only.

 

Do you serve Halal?

Yes.


 

What type of cuisine do you serve?


Indian cuisine, we do offer a small children’s menu which is English/Italian cuisine.

 

Do you offer vegetarian dishes?


Yes

 

Do you offer vegan dishes?


Yes

 

Can you offer gluten free dishes? 


Yes

 

Can you offer dairy free dishes? 
  

Yes

 

Can children dine in the pods?


Yes, children of all ages are welcome to dine with us, however highchairs/prams cannot fit in the pods but baby seat/carries can fit in the pods, depending on the size and are most welcome.

 

Are the pods wheelchair accessible? 


Unfortunately our pods are not wheelchair accessible.

 

What do your pods offer?


All of our pods offer beautiful views of our grounds, all are heated with windows that can easily open if you need them too. Our pods offer a very comfortable seating area with soft cosy cushions and blankets if you need them. 

 

Can you decorate the pod?


All our guests are welcome to bring decorations for celebrations. You have the option of decorating the pod yourself or you can pass on the decor to us prior and we will happily decorate for you. Currently, due to COVID we are restricted on what decor we can provide. We can provide you with a light box with a celebration caption lit up on the box.

 

Do you have parking and is there a charge?


Yes, parking is available and there is no charge for the car park.

 

Do you have accommodation? 


We do not operate as hotel, our bedrooms are for event functions and weddings.

 

Are you dog friendly?


We welcome guide dogs but any other animals need to kept off our main decking area, but are welcome on the grass area.

 


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BAR & RESTAURANT NEWGATE STREET ENGLAND